Hospital nursing intercom system - nurse call system
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  • How to integrate the hospital nurse call system with the hospital's HIS (Hospital Information System)?
    Answer: The hospital nurse call system is usually integrated with the HIS system through API interfaces to achieve the sharing of patient information, medical orders, nursing plans, and other data. In this way, nurses can directly view patients' detailed information when responding to calls, improving nursing efficiency and quality.

    How does the system distinguish call requests from different wards?
    Answer: The hospital nurse call system adopts partition management function, and each ward or ward is assigned a unique identifier. When the patient presses the call button, the system will automatically recognize and display the ward or room number of the call source, helping nurses quickly locate it.

    Does the system support priority settings to respond to emergency situations?
    Answer: Yes, the hospital nurse call system supports priority setting. For example, for calls to the intensive care unit (ICU) or emergency room, the system can automatically mark them as high priority and remind nurses to respond immediately through various means such as sound, light, or vibration.

    How does the nurse call system help reduce noise interference?
    Answer: The system can use directional call technology to ensure that only the nurse terminal responsible for the area will receive the call signal, reducing unnecessary noise interference. At the same time, the system also supports silent mode, allowing nurses to turn off sound prompts when needed.

    Does the system support voice calling function for direct communication with patients?
    Answer: Some advanced hospital nurse call systems support two-way voice communication function, allowing nurses to communicate directly with patients, understand specific needs or provide comfort and guidance.

    How does the system record and handle unresponsive calls?
    Answer: The system has a call recording function, which will record in detail the time, ward, and whether there has been a response for each call. For unresponsive calls, the system will mark them and notify relevant personnel to handle them in a timely manner through reminders or alarms.

    How does the nurse call system support mobile nursing?
    Answer: The system is usually equipped with a mobile nurse station or client software that supports mobile devices, allowing nurses to receive and process call requests at any time in the ward or hallway, improving the flexibility and efficiency of nursing.

    Does the system support a multilingual interface to accommodate patients of different nationalities?
    Answer: Some hospital nurse call systems support multilingual interfaces, including Chinese, English, Japanese, and other languages, in order to better serve patients from different countries and regions.

    How does the system ensure the security of data transmission?
    Answer: The hospital nurse call system uses encryption technology to ensure the security of data transmission, ensuring that patient information and call records are not illegally intercepted or tampered with. At the same time, the system also has a strict permission management mechanism to ensure that only authorized personnel can access relevant data.

    How does the system support use in nighttime or low light environments?
    Answer: System interface design usually considers readability at night or in low light environments, using high contrast color combinations and backlight design. In addition, some systems also support night mode or automatic brightness adjustment function to reduce interference with patients and nurses.