Here are 10 FAQ's about the bedside unit and intercom section of the nurse call system:
1. How to integrate the bedside unit with the medical intercom?
A: The bedside unit of the ward is usually connected to the medical intercom system by wired or wireless means to achieve two-way communication between patients and medical staff. The bedside unit may be equipped with call buttons, intercom microphones and speakers, and a display (if the system supports it) so that the patient can easily initiate calls and receive information.
2. What are the functions of the call button on the bedside unit?
A: The call button on the bedside unit usually has a variety of functions, including but not limited to: ordinary calls (if you need nurse assistance), emergency calls (if you are in an emergency situation), cancel calls, etc. Some systems also support custom button functions to meet the specific needs of different hospitals or departments.
3. How can patients use the bedside unit to talk to medical staff?
A: The patient simply presses the call button on the bedside unit to activate the intercom function with the medical staff. After receiving the call, the medical staff can respond through the medical intercom. During the call, the patient can speak through a microphone in the bedside unit and listen to the response of the medical staff through the speaker.
4. Does the bedside unit support volume adjustment?
A: Yes, most bedside units support volume adjustment so that patients can adjust the speaker volume according to their hearing. This helps to ensure that the patient can clearly hear the response from the health care provider, improving communication efficiency.
5. What information can be displayed on the display on the bedside unit?
A: If the bedside unit is equipped with a display, it can usually display the patient's basic information (such as name, bed number), call status (such as called, waiting for a response), and possibly other notification or reminder information (such as exam time, medication reminder, etc.). This helps patients understand their condition and promotes effective communication between doctors and patients.
6. Is the bedside unit designed to prevent miscontact?
A: In order to prevent patients from inadvertently triggering the call button, the bedside unit in the ward is usually designed to prevent miscontact. This could include a delay function that requires constant press for a certain amount of time to trigger a call, or a touch button with a reasonable sensitivity.
7. How to guarantee the communication quality between the bedside unit and the medical intercom?
A: The guarantee of communication quality depends on the overall design of the system and the performance of the equipment. Hospitals should ensure that the connection between the bedside unit and the medical intercom is stable and reliable to avoid signal interference and interruption. In addition, regular maintenance and inspection of equipment is also an important measure to ensure the quality of communication.
8. Does the bedside unit support night mode?
A: In order to take care of the night rest needs of patients, some ward bedside units support night mode. In night mode, the brightness of the display is reduced, while the backlight of the call button may be adjusted to a soft light to reduce disruption to the patient's sleep.
9. Is the bedside unit easy to disinfect and clean?
A: Considering the particularities and hygiene requirements of the medical environment, bedside units are usually designed with surfaces that are easy to clean and disinfect. Health care workers can wipe and disinfect the bedside unit with appropriate disinfectants to ensure the safety and hygiene of patients.
10. How does the bedside unit and medical intercom system adapt to the needs of different hospitals?
A: Different hospitals may have differences in room layout, patient needs, and medical procedures. Therefore, the bedside unit and the medical intercom system need to be flexible and scalable to adapt to the needs of different hospitals. This includes multiple configuration options, support for custom development, and integration with other healthcare systems.
