Here are 10 FAQ's about the patient room Visual Call intercom nurse call system, focusing on its video communication, patient experience, system operation, security and maintenance:
1. How does the ward visual call intercom system improve patient experience?
A: The system increases the intuitiveness and intimacy of communication by providing video communication capabilities that enable patients to communicate face to face with nurses. Patients are able to express their needs and feelings more clearly, while also feeling more responsive and caring.
2. How does the system ensure the clarity and fluency of video calls?
A: The ward video call intercom system uses high-definition cameras and stable network transmission technology to ensure the clarity and fluency of video calls. In addition, the system also has the function of automatically adjusting the video quality to meet the needs of different network environments.
3. How do nurses quickly identify and respond to emergency calls when busy?
A: The system notifies the nurse of an emergency call through striking visual and audible cues (e.g. flashing lights, high-decibel bells). At the same time, the main interface of the nurse station will preferentially display emergency call information and may be accompanied by voice announcements to help nurses quickly identify and respond.
4. Can the patient initiate a video call?
A: Yes, the room video call intercom system usually allows patients to initiate a video call request. Patients simply press the call button on the bedside unit and select the video call option.
5. How does the system protect patient privacy?
A: The system was designed with patient privacy in mind. Video calls are only made if the patient initiates the call and the nurse agrees to answer it, and a password or permission control can be set during the call to prevent unauthorized access. In addition, the system also has call recording and playback functions, but only authorized personnel to view.
6. Does the system support multilingual communication?
A: Some advanced ward visual call intercom systems may support multilingual communication functions, including voice to text, text to speech, etc. This can help address language barriers and improve patient satisfaction in multinational hospitals or multicultural Settings.
7. How does the system integrate with the hospital's HIS system or other medical systems?
A: The ward visual call intercom system can be integrated with the hospital's HIS system or other medical systems by means of interface docking or data exchange. This helps to achieve the sharing and synchronization of patient information, improving the overall efficiency and quality of healthcare services.
8. How is the system maintained and maintained to ensure long-term stable operation?
A: The system needs regular maintenance and maintenance work, including cleaning the camera and display screen, checking the stability of the network connection, and updating the system software. The hospital should develop a detailed maintenance plan and maintenance norms, and assign a special person to be responsible for implementation. In addition, the supplier shall also provide the necessary technical support and training services.
9. Does the system support remote fault diagnosis and repair?
A: Some wards visual call intercom system supports remote fault diagnosis and repair functions. Through the network connection, the supplier's technicians can remotely access the system and check its operating status, quickly locate and repair problems. This helps reduce downtime and maintenance costs.
10. How does the system adapt to the layout and needs of different wards?
A: The ward visual call intercom system is designed with full consideration of the layout and needs of different wards. The system is available in a variety of installation and configuration options, which can be flexibly adjusted according to the size, shape and furniture layout of the ward. In addition, the system supports customized development services to meet the specific needs and requirements of the hospital.
