Q: Does the nurse call broadcast system support voice recognition so that patients can initiate calls by voice?
A: Some advanced nurse call broadcast systems do support voice recognition. Patients can interact with the system through voice commands to initiate call requests or query information. This requires the system to have highly accurate speech recognition technology and be able to adapt to the noise and accent differences in the hospital environment.
Q: Does the system support mobile nurse stations so that nurses can receive and process calls while moving between rooms?
A: Yes, many modern nurse call broadcast systems support mobile nurse stations. Nurses can receive and process call requests from handheld devices, such as tablets or smartphones, no matter where they are. This greatly improves the response speed and work efficiency of nurses.
Q: How does the system ensure that all relevant personnel are notified quickly in case of an emergency?
A: The system usually has an emergency broadcast function, which can quickly broadcast emergency notifications to the whole hospital or designated areas in an emergency. In addition, the system can also be integrated with the hospital's fire system, security system, etc., to achieve linkage alarm, to ensure that in an emergency can be quickly notified to all relevant personnel.
Q: Does the nurse call broadcast system support a multilingual interface to accommodate patients and staff of different nationalities?
A: Yes, some international nurse call broadcast systems support multilingual interfaces. Users can choose the system interface language according to their language preferences in order to interact with the system more easily. This helps to improve the quality of hospital services and patient satisfaction.
Q: How does the system record and process a patient's call history for subsequent analysis and improvement?
A: The system usually records the patient's call history, including call time, call type, and processing result. This data can be stored in a system database for subsequent analysis and improvement. By analyzing call history data, hospitals can understand patients' needs and problems and optimize service processes and resource allocation.
Q: Does the nurse call broadcast system support interworking with other communication devices (such as walkie-talkies, telephones)?
A: Yes, some nurses call the broadcast system to support interworking with other communication devices. For example, the system can be integrated with the intercom system or telephone system inside the hospital to achieve functions such as voice calls and call transfer. This helps improve communication efficiency and collaboration within the hospital.
Q: Does the system support customized alarm sounds or alerts to distinguish between different types of calls?
A: Yes, nurse call broadcast systems usually support customized alarm sounds or beeps. The hospital can set the alarm sound or prompt tone corresponding to different types of calls according to its own needs, so that the medical staff can quickly distinguish and respond to different types of calls.
Q: How does the system ensure that it will work in the event of a power failure or network outage?
A: To ensure normal operation in the event of a power failure or network outage, systems are often equipped with backup power supplies (such as UPS) and redundant network designs. The backup power supply can provide power support when the main power supply is interrupted to ensure that the system continues to run; The redundant network design can automatically switch to the standby network when the main network is interrupted, and keep the communication smooth.
Q: Does the nurse call broadcast system support remote upgrades and updates?
A: Yes, many modern nurse call broadcast systems support remote upgrades and updates. The supplier can push the update package or upgrade file to the system remotely through the Internet to realize the remote upgrade and update of the system. This helps hospitals get the latest features and security patches in a timely manner, improving system performance and security.
Q: How does the system protect patients' private information and prevent information leakage?
A: The system is designed to take a variety of measures to protect patient privacy. First of all, the system will encrypt the patient's personal information for storage and transmission to ensure that the information is not stolen or tampered with during the transmission process. Secondly, the system will set up a strict access control mechanism to restrict unauthorized access to patients' private information. Finally, the hospital will establish a sound privacy protection policy and process, strengthen staff privacy awareness training, and jointly safeguard the privacy rights of patients.
