Regarding the Nurses' station medical intercom call host, here are 10 FAQs that focus on its functionality, operation, management, maintenance, and integration with the overall nurse call system:
1. What are the main functions of the medical intercom call host at the nurse station?
A: The nurse station medical intercom call host is the core control device of the nurse call system, which is responsible for receiving call requests from the bedside unit of the ward or other call points, and displaying relevant information (such as patient name, bed number, call type, etc.) for quick response and processing by the nurse.
2. How do I view the current call request?
A: The medical intercom call host at the nurse's station is usually equipped with a display or indicator to display the current call request. The nurse can determine which wards or areas have call needs by looking at the information on the display or the status of the indicator.
3. How do I answer and return calls?
A: When the nurse sees the call request, she can answer it through the button on the host or the touch screen. Some systems also support a call-back function, allowing nurses to proactively establish contact with patients or other health care workers when needed.
4. Check whether the host supports multiple call processing at the same time.
A: Yes, the high-level nurse station medical intercom call host supports simultaneous processing of multiple calls. They display and manage multiple call requests simultaneously, helping nurses respond efficiently to the needs of multiple patients or regions.
5. How do I set and change the call priority?
A: Depending on the needs and regulations of the hospital, the nurse station medical intercom call host may allow setting and modifying the priority of the call. This is usually configured through the host's Settings menu or management software to ensure that emergency calls are prioritized.
6. How does the host integrate with other medical systems?
A: In order to improve work efficiency and information sharing, nurses' station medical intercom call hosts usually support integration with other healthcare systems such as HIS, LIS, etc. Through interface docking or data exchange, it can realize the sharing and synchronization of patient information, doctor's order information and other data.
7. What should we pay attention to in the maintenance and maintenance of the host?
A: In order to maintain the normal operation and extend the service life of the medical intercom call host at the nurse station, regular maintenance and maintenance are required. This includes cleaning the surface of the host, checking for loose cables, backing up important data, and more. At the same time, it is also necessary to pay attention to avoid the adverse factors such as moisture, heat or strong vibration of the host.
8. Does the host support remote monitoring and management?
A: Some advanced nurse station medical intercom call hosts support remote monitoring and management functions. Through the network connection, hospital managers can remotely view the operating status of the host, receive alarm information, and carry out necessary configuration and management operations.
9. How do I upgrade the host software?
A: As technology continues to advance and hospital needs continue to change, the software for the nurses' station medical intercom call host may need to be upgraded regularly. The software upgrade is usually carried out through the network interface of the host, and the hospital can contact the supplier or download the latest software version by itself and follow the instructions to upgrade the operation.
10. What special functions does the host have in case of emergency?
A: In emergency situations, the nurse station medical intercom call host usually has some special features to ensure the safety of patients and staff. These features may include one-click emergency calling, automatic audio and video recording, and sending alerts to security services or emergency response teams. These features are designed to respond quickly to emergencies and provide necessary support and assistance.