Q: What is the nurse call system?
A: A nurse call system is a medical aid device used in medical institutions such as hospitals and nursing homes that allows patients or residents to request the help of a nurse or other health care worker by pressing a call button.
Q: How does the nurse call system work?
A: The nurse call system usually consists of a call button on the patient side, a signal transmission device and a receiving display terminal at the nurse station. After the patient presses the call button, the signal is transmitted to the nurse station by wired or wireless means, and the display terminal on the nurse station will immediately display the call information, including the patient's room number or bed number.
Q: What types of calls does the system support?
A: Nurse call systems typically support many types of calls, including routine calls (such as needing assistance with bathroom breaks, medication changes, etc.), emergency calls (such as emergencies such as sudden illnesses, falls, etc.), and special needs calls (such as needing specific medical services or consultations).
Q: How does the system ensure timely response to calls?
A: The nurse call system reminds the nurse to pay attention to the call information through various means, such as sound prompt and light flashing, to ensure that the call is answered in time. At the same time, the system can also record call response times to help healthcare facilities evaluate and optimize the process of care.
Q: Does the system support wireless calls?
A: Yes, modern nurse call systems usually support wireless call function, through wireless signal transmission technology to achieve communication between patients and nurse stations. This increases the flexibility and convenience of the system, especially for large healthcare facilities or scenarios that require mobile care.
Q: How does the system integrate with the Hospital Information System (HIS)?
A: Some advanced nurse call systems support integration with hospital information system (HIS), which can realize automatic synchronization of patient information, electronic management of nursing records and other functions. This will help improve the informatization level and work efficiency of medical institutions.
Q: How does the system protect patient privacy?
A: The design of the nurse call system will fully consider the protection of patient privacy. For example, to ensure the security and privacy of patient information by restricting the access of unauthorized persons, encrypting the transmission of data, etc.
Q: How do I maintain and upgrade the system?
A: The maintenance and upgrading of the nurse call system is usually done by professional technicians. Maintenance includes regular inspection of equipment operating status, cleaning and maintenance; The upgrade involves software update and function expansion. The healthcare organization should maintain close contact with the provider to ensure that the system is maintained and supported in a timely and effective manner.
Q: How does the system adapt to the needs of different departments?
A: Nurse call systems are usually highly customizable and flexible, and can be configured and adapted to the needs of different departments. For example, you can set different call types and priorities, and adjust the layout and display content of the display terminal according to the characteristics of the department.
Q: How does the system guarantee smooth communication in case of emergency?
A: In an emergency, the nurse call system usually has a backup power supply and redundant communication links to ensure smooth communication. At the same time, the system will also use a variety of redundant designs to improve the reliability and stability of the system to ensure that it can play an important role in the critical moment.
