Q: Does the nurse call broadcast system support personalized Settings to meet the special needs of different departments or wards?
A: Yes, the nurse call broadcast system usually supports personalization. Hospitals can customize the system according to the special needs of different departments or wards, such as setting different call button styles, adjusting the volume of calls, configuring specific call processing processes, etc., to ensure that the system can better serve each area.
Q: Does the system have a patient confirmation function to ensure that calls are answered accurately?
A: Some nurse call broadcast systems have patient confirmation function. When the patient initiates the call, the system can automatically send the patient a confirmation message (such as a screen display or voice prompt), asking the patient to confirm the content of the call or select further service options. This helps reduce false positives and misoperations and improves the accuracy of call handling.
Q: How does the system support patient feedback and satisfaction surveys?
A: Some nurse call broadcast systems integrate patient feedback and satisfaction surveys. Patients can rate and give feedback on services through the system interface or handheld devices, and the system can automatically collect this data and perform statistical analysis. Hospitals can adjust service strategies in time according to the feedback results to improve patient satisfaction.
Q: Does the nurse call broadcast system support interworking with other medical devices, such as automatic access control systems?
A: Yes, the nurse call broadcast system can be interlinked with other medical equipment in the hospital. For example, when a patient initiates an emergency call, the system can automatically trigger the automatic access control system to open the access control of the relevant area so that medical personnel can quickly enter. This linkage mechanism helps to improve the emergency response capacity of hospitals.
Q: How does the system ensure consistent performance and response during peak hours?
A: In order to ensure consistent performance and response speed during peak hours, nurse call broadcasting systems usually employ high-performance servers and optimized system architecture. In addition, the system is stress tested and load balanced to ensure stable operation under high load conditions. Hospitals can also upgrade and expand the system according to actual needs.
Q: Does the nurse call broadcast system support remote monitoring and remote management?
A: Yes, many nurse call broadcast systems support remote monitoring and remote management. The technical staff of the hospital can remotely access the system management platform through the Internet to monitor and manage the operating status, performance indicators and configuration information of the system in real time. This helps to reduce the workload of on-site maintenance and improve the manageability and maintenance efficiency of the system.
Q: How does the system support night mode or silent mode to reduce disruption to patient rest?
A: Nurse call broadcast systems usually support night mode or silent mode Settings. At night or in a quiet environment, hospitals can turn on night mode or silent mode, reduce the volume of the system or turn off unnecessary beep to reduce the interference to the rest of patients. At the same time, the system can also set a specific call processing flow to ensure that emergency calls can still be answered in a timely manner in silent mode.
Q: Does the system support user-defined call group and priority Settings?
A: Yes, the nurse call broadcast system supports custom call grouping and priority Settings. Hospitals can divide patients or departments into different call groups based on actual needs and set different priorities for each group. When a call occurs, the system automatically allocates processing resources based on the priority to ensure that the emergency call is processed first.
Q: Does the nurse call broadcast system support data backup and recovery?
A: Yes, in order to ensure data security and recoverability, nurse call broadcast systems usually have data backup and recovery functions. The system can automatically back up key data to external storage devices or cloud storage platforms on a regular basis, and quickly restore data when needed. This helps prevent data loss and corruption and ensures the continuity of the hospital's business.
Q: How does the system support multilingual displays and voice prompts to meet the needs of patients with different cultural backgrounds?
A: In order to meet the needs of patients with different cultural backgrounds, the nurse call broadcasting system supports multi-language display and voice prompt function. The hospital can set the interface language and voice prompt language of the system according to the patient's language preference. The system can automatically identify the patient's language Settings and provide corresponding language services. This helps improve patient experience and satisfaction.
