Here are 10 FAQ's about the extension section of the medical call intercom system at the nurses' station:
1. What are the main responsibilities of the medical call intercom system extension at the nurse station?
A: As a communication bridge between the nurse station and the ward, the extension is mainly responsible for receiving call requests from patients in the ward, and forwarding these requests to the host of the nurse station or the corresponding nursing staff in order to respond to the needs of patients in a timely manner.
2. How does the extension connect to the emergency call button in the ward?
A: The extension is usually wired or wirelessly connected to the emergency call button in the ward. Wired connections usually use dedicated lines to ensure stable and reliable signals; Wireless connectivity uses wireless communication technologies, such as Wi-Fi and Bluetooth, to achieve flexible deployment and easy installation.
3. Does the extension support simultaneous calls in multiple wards?
A: Yes, the advanced medical call intercom system at the nurses' station supports multiple room calls at the same time. When multiple call requests are made at the same time, the extension processes them in a prioritized or polling manner, ensuring that each call is answered in a timely manner.
4. How do extensions display call information?
A: The extension is usually equipped with a display or indicator to display the call information. When the ward makes a call, the extension will display the ward number, the patient's name (if the system has entered it), and the type of call (such as urgent, normal, etc.) on the display screen, and remind the nursing staff by flashing an indicator light or an audible prompt.
5. Does the extension support voice call?
A: Most nurses station medical call intercom system extension supports voice call function. Nursing staff can make real-time voice calls with patients in the ward through the extension, understand the specific situation and needs of patients, and conduct corresponding guidance and comfort.
6. How is the extension maintained to ensure normal operation?
A: In order to ensure the normal operation of the extension, the hospital needs to carry out regular maintenance and inspection. This includes cleaning the surface of the extension, checking whether the connection line is intact, testing the quality and sensitivity of the call, and so on. In addition, it is also necessary to pay attention to the battery life of the extension (if it is a wireless extension) and heat dissipation to avoid affecting the use of overheating or insufficient power.
7. Does the extension support remote configuration and management?
A: Some advanced nurse station medical call intercom systems support remote configuration and management functions. Through the network connection, hospital managers can remotely adjust the extension Settings, update the software version, monitor the equipment status, etc., improve management efficiency and convenience.
8. How does the extension integrate with the hospital's HIS system?
A: In order to improve the quality and efficiency of medical services, the extension can be integrated with the hospital's HIS system. By means of interface docking or data exchange, the extension can automatically obtain the basic information and medical history of the patient, and provide necessary reference and support for the nursing staff during the call.
9. How does the extension adapt to the needs of different hospital environments?
A: The extension was designed with the needs of different hospital environments in mind. They can be adapted to different installation locations (such as walls, desktops, etc.), different use scenarios (such as ordinary wards, ICU, etc.), and different communication protocols (such as wired, wireless, etc.). Hospitals can choose the appropriate extension model and configuration scheme according to their own needs.
10. How to improve the nursing staff's satisfaction with the extension?
A: In order to improve the nursing staff's satisfaction with the extension, the hospital can take a variety of measures. For example, provide detailed operation manuals and training courses to help nursing staff quickly master the use of extension methods and skills; Collect regular feedback from caregivers to understand their experience and needs; And constantly optimize the function and performance of the extension to meet the actual work needs of nursing staff.
