Hospital self-service terminal all-in-one machine solution
In order to better serve hospitals and their customers (patients), banks have carried out a large number of "bank medical cooperation" with large and medium-sized hospitals nationwide, investing in the construction of self-service systems and software system upgrades for hospitals. On behalf of the bank, our company provides a comprehensive banking and medical overall plan for the hospital, as follows:
Yinyitong server Establish a unified banking and medical platform for the hospital to achieve unified business planning, network planning, security planning, etc. Based on the platform, achieve outpatient window and self-service business, inpatient window and self-service business, and external application expansion business. With the help of the unified banking and medical platform, business planning can be more reasonable and flexible; By reusing business functions, overall investment can be reduced; By implementing a unified security mechanism, business stability and security can be ensured.
Yinyi System (Self service Terminal Version) By deploying self-service terminals (including onboard software) in outpatient and inpatient settings, functions such as bank card signing, same day registration, appointment registration, appointment retrieval, follow-up retrieval, outpatient fee deduction, outpatient refund, outpatient fee list printing, laboratory form printing, issuance of medical cards, recharge of medical cards, inquiry of medical card balance, hospitalization registration (through second-generation ID cards, medical cards, and bank cards), prepayment of hospitalization fees, inquiry and printing of hospitalization fee lists can be achieved.
Self service system (mobile terminal version) Install an app on your mobile phone to achieve functions such as appointment registration, outpatient payment, business inquiry, intelligent guidance, health encyclopedia, and hospital evaluation.
Hospital guidance system By placing guidance terminals in densely populated areas such as hospital lobbies, inpatient departments, waiting areas, consultation areas, pharmacies, elevators, etc., important information such as registration information, floor and department layout, treatment status, and medical knowledge can be released in real time. This can not only improve the efficiency of medical treatment to a certain extent (accurately find relevant departments and understand treatment information), alleviate patient anxiety while waiting, and enhance the hospital's brand benefits and core competitiveness.
Triage queuing system The system provides patients with simple, convenient, fast, and accurate registration services, and guides them to the corresponding consultation area and room through voice and display.
External expansion and application By leveraging banking resources such as online banking, mobile SMS, and branch ATMs/multimedia, hospitals can be provided with external business expansion applications, such as online banking/multimedia query machine appointment registration, website appointment registration, and SMS reminders for laboratory form retrieval.
Medical treatment process before project implementation
Medical treatment process after project implementation
Health Service Mobile APP: Through mobile communication devices, it realizes functions such as appointment registration, outpatient payment, business inquiry, intelligent guidance, health encyclopedia, hospital evaluation, health information, etc., allowing patients to feel the caring health services of family doctors.
Fully functional integrated self-service: issuing diagnosis and treatment cards, recharging with cash or bank cards, daily registration, appointment registration, appointment pick-up, outpatient payment, expense list printing, laboratory report printing, information inquiry, and other services. Patients can operate all the way by themselves, achieving a fully functional artificial window function.
Financial IC card and electronic wallet function application: The system supports financial IC card and electronic wallet payment functions, allowing patients to conveniently use financial IC cards for hospital expense settlement. In addition, Alipay, WeChat and other payment tools can be opened for the convenience of patients' mobile terminals.
Integrated application of resident health cards: Follow up with the pace of regional medical care nationwide, and achieve support for the full use of resident health cards in hospitals.
Seamless integration of medical insurance cards: supports real-time settlement of medical insurance.
Integrated self-service management platform: It realizes centralized management of patient oriented services such as hospital self-service, triage queuing, guidance queries, and patient care. The platform uniformly conducts business planning, network planning, security planning, data integration, etc., thereby reducing costs and efficient management for hospitals, and obtaining sustainable competitive advantages.
Technical architecture: The system adopts a service-oriented architecture design (SOA) and adopts Microsoft's distributed development platform WCF, which implements a fully functional and scalable security architecture system.
System security: The system adopts five layers of security guarantees to ensure the absolute security of hospital information systems, business data, and user payments.
Hardware system security: The password keyboard is a 3DES encrypted metal password keyboard with three defense functions, which has been certified by UnionPay Center and PCIe 2.0; Manufacturer designated by the Ministry of Public Security for second-generation card readers; The cash register has anti-counterfeiting function for banknotes; Can provide camera footage to ensure application security.
Network environment security: Adopting the application specification of security gateway and isolation network gate, achieving military level information security protection.
Software system security: using security tokens The X509 certificate method achieves bidirectional identity authentication between the client and server, based on RBAC custom access control policies, and user behavior based log auditing to ensure the security of software applications. The system adopts security technologies such as message encryption and digital signature to ensure the security of message transmission.
Database security: Adopting a large relational database, the system adopts dual machine hot standby, and reasonably sets accounts, access permissions, and security audits,
Ensure the security of the database.
Security management mechanism: Assist users in developing a security management system to ensure the security of system operation and maintenance.
Front end technology: The software system adopts Microsoft's latest WPF programming technology, with a beautiful interface and cool visual effects. For the convenience of user operation, the system provides step-by-step navigation display, voice prompts, animation guidance, and a very user-friendly human-computer interaction interface.
Intelligent management: The system provides an intelligent management system, which provides real-time monitoring of terminal devices and remote control, facilitating the daily maintenance of the hospital.
