Q: Does the nurse call broadcast system support the emergency call prioritization mechanism?
A: Yes, the nurse call broadcast system usually has a priority mechanism for emergency calls. When the system receives an emergency call, it automatically places it at the forefront of the processing queue and may trigger an emergency prompt, such as sound, light, or screen flashing, to ensure that the emergency call can be quickly responded to and processed.
Q: Does the system support voice recognition technology so that patients can initiate calls by voice?
A: Some advanced nurse call broadcast systems support voice recognition technology. This means that patients can initiate a call or select a service option using voice commands, without manually operating a call button or touch screen. This improves the system's convenience and user experience, especially for patients with mobility problems.
Q: How does the system ensure the accuracy and completeness of call information?
A: The nurse call broadcast system ensures the accuracy and completeness of the call information through multiple check and confirmation mechanisms. For example, when a patient initiates a call, the system may ask the patient to confirm the content of the call or provide additional authentication information. At the same time, the system will also automatically record the details of the call, including the time, place, and type of the call, so as to facilitate subsequent verification and traceability.
Q: Does the system support interworking with other medical emergency response systems?
A: Yes, the nurse call broadcast system can be interlinked with other medical emergency response systems (such as fire alarm systems, security monitoring systems, etc.) in the hospital. When the system receives an emergency call, it can automatically trigger the response mechanism of these systems, such as opening the emergency exit, starting the safe evacuation procedure, etc., to ensure the safety of the hospital and the life safety of patients.
Q: Does the system support remote fault diagnosis and repair?
A: Some nurse call broadcast systems support remote fault diagnosis and repair. When the system fails, technicians can remotely access the system management platform through the Internet to diagnose and repair the fault. This reduces the need for on-site maintenance and improves maintenance efficiency and response speed.
Q: How does the system protect the privacy and security of patients' personal information?
A: The nurse call broadcast system was designed with patient privacy and personal information security in mind. The system will encrypt the patient's personal information for storage and transmission to ensure that the data is not stolen or tampered with during transmission. At the same time, the system also limits access to sensitive information, and only authorized personnel can view and process relevant information.
Q: Does the system support customized interface and icon design?
A: Yes, the nurse call broadcast system usually supports customized interface and icon design. Hospitals can customize the system's interface style, colors, ICONS and so on according to their own brand image and patient needs. This helps to promote the professional image of the hospital, while making patients feel more intimate and comfortable when using the system.
Q: Does the system support multilingual support to accommodate patients of different nationalities or linguistic backgrounds?
A: Yes, many nurse call broadcast systems support multilingual support. The system can automatically switch the language interface and voice prompt according to the patient's language preference to provide a personalized service experience. This helps eliminate language barriers and increases patient satisfaction and trust.
Q: How does the system support the flexibility of mobile nurse stations?
A: Nurse call broadcast systems are usually integrated with mobile nurse station devices (such as tablets, smartphones, etc.) to support the flexible movement of nurses within the ward. Nurses can receive and process call requests through mobile nurse station equipment, while viewing patient's medical history information, doctor's orders, etc., to achieve paperless and efficient nursing work.
Q: Does the system support data reporting and visual analysis?
A: Yes, many nurse call broadcast systems provide data reporting and visual analysis. The system can generate various statistical reports, such as call volume statistics, response time statistics, satisfaction survey statistics, and display them visually through charts, dashboards, and other forms. This helps hospital managers understand the use of the system, evaluate the quality of services, and make scientific decisions.
