Q: Does the nurse call system support multi-level response mechanism?
A: Yes, some advanced nurse call systems support a multilevel response mechanism, which automatically assigns calls to different levels of health care personnel or teams based on the urgency or type of call, ensuring that the most appropriate person can respond in a timely manner.
Q: How does the system prevent false positives or abuse?
A: To prevent false positives or abuse, nurse call systems are usually designed to prevent false touch, such as requiring a long press or double click to trigger the call. At the same time, the system may also have intelligent recognition capabilities, which can recognize and ignore non-urgent or repeated calls.
Q: Does the nurse call system support inter-department calls?
A: Yes, depending on the setup and needs of the medical institution, the nurse call system can support cross-department calls. This means that, in some cases, patients can initiate call requests to medical staff in different departments.
Q: How does the system integrate mobile medical applications?
A: Some modern nurse call systems can be integrated with mobile medical applications, and patients and healthcare staff can receive and process call requests through mobile devices such as phones or tablets, further improving work efficiency and convenience.
Q: Does the nurse call system support data analysis and reporting?
A: Yes, many advanced nurse call systems have data analysis and reporting functions, which can collect and analyze call data and generate various statistical reports to help medical institutions evaluate service quality and optimize resource allocation.
Q: How does the system guarantee operation in case of power failure?
A: To ensure that the system can still operate normally in the event of a power failure, the nurse call system is usually equipped with a backup power supply (such as UPS uninterruptible power supply) to ensure that it can continue to receive and process call requests in the event of a power outage.
Q: Does the nurse call system support custom workflows?
A: Yes, some advanced nurse call systems support custom workflows, and medical institutions can customize call handling, response, and feedback processes according to their own nursing processes and specifications to better meet actual needs.
Q: How does the system integrate with other security systems (such as monitoring systems)?
A: In order to improve safety and emergency response capabilities, the nurse call system can be integrated with other security systems (such as monitoring systems, access control systems, etc.) to achieve linkage response and real-time monitoring.
Q: Does the nurse call system support remote training and instruction?
A: Yes, some systems may provide remote training and coaching capabilities, allowing medical staff to receive training or access expert guidance through video calls and other means to improve nursing skills and service quality.
Q: How does the system support accessibility?
A: In order to meet the needs of all patients, including those with reduced mobility or visual and hearing impairment, the nurse call system should be designed with accessibility features such as large font display, voice prompts, easy-to-recognize buttons on the touch screen, etc., to ensure that the system is easily accessible to all patients.
